Health and safety
Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“I have a phobia of Dentists having not gone for 33 years. Dr Mansour really put my mind at rest and gave good advice. Amazingly my teeth are in good shape and only hygienist appointment required and a few small bits - No fillings. I'm not really into writing reviews and this is my first one on google but I highly recommend Shirland Dental Practice.”
“Highly recommend this practice. Dr Mansour has a wonderful chair-side manner and is always reassuring and considerate. As someone who dreaded visiting the dentist for years, I can recommend her to any of my fellow dental-phobics. She does excellent work but it's her professionalism and warmth that sets her apart.”
“Honestly the best dental practice I have ever been to. Everyone was so friendly and talked me through the procedures and my xrays. I would be happy to go back weekly if that wasn't so weird (and thankfully not necessary).”
“Open at weekends! The staff and location are fantastic. The most impressive dental service in the area.”
“An honest and caring dentist! A welcome change from my previous experience. Everything was explained clearly before work was done and the cost was outlined also. I would recommend anyone come here as they are very friendly. Thank you Hamssa!”